TwingBot - AI chatbot and ecommerce automation for Facebook, Instagram and WhatsApp
TwingBot answers your customers automatically on Facebook Messenger, Instagram and WhatsApp, in 70+ languages including Bangla and Banglish. It answers product, price and stock questions from your real product database, collects complete orders inside the chat, checks for fake orders and prepares courier-ready deliveries -- so an online shop can sell around the clock without hiring a night shift.
What TwingBot does
TwingBot connects to your social pages and takes over the repetitive part of selling: replying instantly, quoting the right price, confirming stock, capturing the order and handing a clean delivery record to your courier.
AI auto reply on Messenger, Instagram DM and WhatsApp
Understands text, product photos and voice messages
70+ languages with automatic language detection, including Bangla and Banglish
Product, price and stock answers verified against your database
Keyword replies and a drag-and-drop flow builder that cost no AI credits
Comment-to-inbox and comment-to-DM automation for viral posts
Automatic order collection with COD totals and delivery charge
Fake and incomplete order checks before courier submission
Unified inbox, team seats, broadcast campaigns and live analytics
How it helps a business
The gap between a customer asking 'দাম কত?' and getting an answer is where most online shops lose money. Closing that gap is the whole point.
No customer message goes unanswered: Most online shops lose sales at night, during rush hours and on viral posts -- not because the product is wrong but because nobody replied in time. TwingBot answers every message the moment it arrives, in the customer's own language, so the buying moment is never missed.
Price and stock answers are verified, not guessed: The most expensive chatbot mistake is a confident wrong answer. TwingBot separates understanding from facts: the AI works out what the customer wants, but availability, stock and price are read from your product database before the reply is sent. If stock is zero it says so instead of promising something you cannot ship.
Chat turns into a courier-ready order: The bot collects product, quantity, name, phone and delivery address inside the conversation, calculates the COD total with delivery charge, and prepares the order for courier pickup. Your team stops retyping addresses from screenshots.
Fake and incomplete orders get caught early: COD businesses lose real money on fake orders and return shipping. TwingBot flags incomplete details and suspicious or duplicate orders before they are handed to a courier.
Automation cost stays low: Keyword replies, buttons and flows answer the common questions for free, and cheaper AI models handle simple messages automatically. Premium AI is spent only where it changes the outcome, which is why daily running cost stays small.
One inbox instead of five tabs: Messenger, Instagram DM and WhatsApp conversations, plus comments and orders, land in a single dashboard with team seats, so a growing shop does not need a growing number of people watching phones.
Getting started
Sign up at twingbot.com/sign-up, connect your Facebook page or Instagram account, add your products with price and stock, and turn on AI replies. New accounts can claim 7 free trial days with 100 free credits.
Open the sign-up page: Go to twingbot.com/sign-up. If a friend shared a referral link with you, open their link instead -- it looks like twingbot.com/sign-up?ref=THEIRCODE and it is the only way the referral reward can be attached to your account.
Connect your first channel: Sign-up begins with the channel step. Choose Facebook or Instagram, approve the Facebook login popup, and pick the page or Instagram account you want TwingBot to answer for. At least one channel must be connected before you can continue -- TwingBot is built around a live inbox, so an account with no channel would have nothing to automate.
Fill in your profile: Enter your name, email address and a password, then accept the terms. If you signed in through Facebook, your name and email are filled in automatically and you only confirm them.
Verify your email with the 6-digit code: TwingBot emails you a six digit verification code. Type it into the boxes on screen. This confirms the address is yours and protects the account from being created with somebody else's email.
Land in the dashboard and claim the welcome offer: Your workspace opens immediately. New accounts can claim the welcome offer -- 7 days of free subscription plus 100 free credits -- so you can test AI replies, order capture and courier workflow before paying anything.
Pricing at a glance
Subscription ৳499 per month including 100 credits. Credit packs from ৳299. Free trial available for new accounts.